Contact information

Customer Support

At TCG HUB, we are committed to providing reliable and responsive customer service.

If you have any questions regarding your order, products, shipping, returns, or any other aspect of our services, our Customer Support team will be happy to assist you.

Contact Us

For all inquiries, please contact us via email:

tcghub.customers@gmail.com

We strive to respond to all customer requests as quickly as possible.

Support Hours

Our Customer Support team is available during the following business hours:

Monday – Friday
9:00 AM – 5:00 PM (Melbourne Time – AEST/AEDT)

Response times may vary during public holidays, product launches, promotional events, and periods of unusually high demand.

While emails received outside business hours are monitored periodically, responses will generally be provided during the next business day.